Return & Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Return Eligibility

To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging. You’ll also need your receipt or proof of purchase.

To start a return, please contact us at DeskSupportCenter@gmail.com. Please do not send your item back before contacting us and receiving return approval and return instructions.

If your return is approved, we will provide you with the return address and instructions for sending your item back.

Return Shipping

Customers are responsible for the cost of return shipping for standard returns, including returns due to a change of mind or no longer wanting the product.

If your item arrived damaged, defective, or you received the wrong item, please contact us before returning it. We will review the issue and provide appropriate return instructions.

Damages and Issues

Please inspect your order when you receive it and contact us promptly if the item is defective, damaged, or if you received the wrong item. Please include photos when applicable so we can evaluate the issue and make it right.

Non-Returnable Items

We may not accept returns for items that have been used, damaged after delivery, or returned without their original packaging.

Sale items and gift cards are non-returnable.

If you have questions about whether your item qualifies for a return, please contact us at DeskSupportCenter@gmail.com.

Exchanges

If you would like a different product or variant, the fastest option is generally to return the original item according to our return policy and place a new order once your return has been accepted.

Refunds

Once we receive and inspect your returned item, we will notify you whether your refund has been approved.

If approved, your refund will be issued to your original payment method. Please allow up to 10 business days for us to process the refund after the return has been approved. Your bank or payment provider may require additional time to post the refund to your account.

If you have questions about a return or refund, please contact us at DeskSupportCenter@gmail.com.